"I have been using H.E.A.R.T. for about 10 or 11 years now, and prefer this program over all the others that I have used. Its design is well thought out. The things I like most is its speed, simplicity and accuracy. I can train my people no matter what their educational status or computer literacy, they can learn to run this program quickly and with confidence, not being intimidated or frustrated by it. If they make a mistake, they can fix it quickly and easily without panic. I have several programs that I currently use to collect data; however I use H.E.A.R.T. for all my reports, having complete trust in its accuracy and reliability. I don't have to double check anything. If you run a shelter or various types of in house programs, this is the best product for that purpose. This is the only program that I have seen that does everything I want it, and expect it to do. If you are looking into purchasing a program of this type, I would only recommend this one. I have tried several; this one is the best and wouldn't bother with anything else."