"Until recently, we had done all intake, bed management and case management on paper. We were looking for a software package that would help us move to the next level in organizational development and efficiency. We found it in the H.E.A.R.T. Online software package. Not only has H.E.A.R.T. Online met our needs as far as what we were tracking but it has opened up a whole new set of possibilities. Their customer service has always been prompt, courteous and helpful, both online as well as on the phone."